Your search for "Coaching"

Training & Coaching

https://www.msr.de/en/training-coaching/

Training & Coaching The best strategies and concepts can only be effective and lead to more success if they are implemented sustainably. It is not just about arriving at the goal. If the organisation lacks of Skills,Competences,And the necessary motivation for sustainable change, the feeling of resignation quickly prevails…

Virtual Dealer Network Mobilisation and Development

https://www.msr.de/en/virtual-dealer-network-mobilisation-and-development/

Developing dealers – sustainably and efficiently Why is the topic relevant? Distribution and service networks in the automotive environment are facing an unprecedented level of need for change. In this context, the SARS-Cov-2 pandemic has only reinforced and accelerated trends that were already apparent beforehand. These include, for example, multi-channel…

Competences

https://www.msr.de/en/competences/

Competences & Expertise We deliver knowledge, strategies, concepts and measures that make companies more successful. We perform this with Best-in-Class standards and interdisciplinarily in four fields of competence. Customer Analytics &Insights Consulting &Implementation…

Michael Kullmann

https://www.msr.de/en/about-us/contact/michael-kullmann/

Michael Kullmann Michael Kullmann has been with MSR since 2001 and is now a managing partner. He focuses on supporting service companies – especially financial service providers – on the following topics: Design and development of measurement and controlling systems for quality managementCustomer Experience ManagementOptimisation of the customer journeyBenchmarking customer…

Home

https://www.msr.de/en/

CX Management Build strong customer relationshipsby consistently focusing on their needsfor an outstanding customer excitementand excellent brand experience. More Transformation of Dealer Networks Enhance systematic change by beaking up structures and optimising processes.

About us

https://www.msr.de/en/about-us/

About Us Independent. Owner-managed. Award-winning. MSR Consulting is a medium-sized company based in Cologne that focuses on market research, strategy, organisation and CX consulting. Our clients value our work. According to brandeins and Die Welt, we are regularly ranked among Germany’s best management consultancies for the automotive & supplier and…