Torben Tietz

Partner
at MSR Consulting since 2002.

Torben Tietz primarily works with financial service providers – in particular legal insurers and building societies – as well as industrial enterprises with B2B client relations. The focus is on market research topics.

• Increase in customer satisfaction and customer retention 
• Process optimization and controlling from the customer’s point of view 
• Internal and external benchmarking, e.g. KUBUS Building Society Savings 
• Product market research for service providers 
• Online-market research methods 
• Qualitative market research methods

• Free-lance work for several market research institutions in Germany and the UK 
• Studies of Business Administration in Germany, UK and Japan