KUBUS (KUndenorientiertes Benchmarking von Prozessen zur Unternehmens-Steuerung = customer oriented benchmarking of processes for business controlling) offers a unique set of tools for market-specific benchmarking to Insurance Companies, Building Societies as well as Health Insurances. Annual up-to-date market comparisons are provided for the following markets:
For more information : http://www.kubus.biz/.
BALZ (Barometer für Anzeigenkunden- und Leser-Zufriedenheit = barometer for the satisfaction of advertisers and readers) provides the publishing industry with a specific benchmarking tool for reader and advertiser satisfaction. Readers of over 80 daily newspapers are surveyed annually, broken down to community level.
With over 100.000 stored interviews the MRS BALZ-data-base offers extensive benchmarks to all participating publishers. Benchmarks can be set to correspond to each publisher’s distribution area or alternatively can consider the entire market.